My, things have been going swimmingly here at CleverClaws – and not just in our aquatic pets department! Over the next few days I’d like to introduce you to our wonderful staff, without whom we would not be able to provide such excellent products and customer service. And they would also like to say a quick hello to you.
When you first ring us, you will no doubt be taken aback by the charming and friendly voice on the other end of the line. That’s Moo, our receptionist. Isn’t she just the cutest?
“I’ve made it my pet project to make sure that everyone who calls CleverClaws has a pleasant experience.”
Most of the calls that Moo puts through go straight to Sweetie, our customer service representative. She’s here to make sure our customer’s every need is met.
“You can teach old dogs new tricks, and I’m here to make sure you have all the tools you need to do it.”
Lola, our sales representative, also gets quite a number of calls. But just look at her, you can imagine that not all of her calls are work related!
“Hot dog! Whatever I can do to make a sale, I’m on it.”
Lukas is Lola’s direct supervisor. He can be hard-nosed, but deep down he really is a big softie.
“At the end of the day, we’re all dog-tired, but the last call of the day is just as important as the first.”
Rufus heads our marketing department. You can be sure he’ll do whatever he can to sniff out the best possible deal for our customers.
“In addition to the standard four ‘Ps’ of marketing – product, price, place and promotion – I’ve added another, paw-pularity! We only stock items we know will be paw-pular with your pets.”
The youngest member of our team is the incredible fashionable Ellie. Don’t yet her youth fool you. She is in tune with the cutting-edge trends that all the young animals will be begging for.
“I go to all the major fashion shows to make sure you’ll have the perfect outfit for every season – from the dead of winter to the dog days of summer.”
Ellie’s older brother, Bentley, is also a member of our team. We aren’t afraid of being accused of nepotism here – we hire the best dog for the job, and if he happens to already have a sister working for us, so be it. Bentley is responsible for our advertising. He is quick on the ball and knows what’s hot!
“Every dog has his day, and it’s my job to make sure our advertising appeals to every dog.”
We don’t age discriminate here at CleverClaws. Not to say that Dari is old, but she is our oldest member. But don’t let her age fool you. She is our accountant and she is sharp. And the wisdom that has come to her with age hasn’t diminished her sex appeal. She’s a cougar in dog’s clothing!
“Meow!”
And that’s just half of us! We are a big team, and growing bigger each day so that we can continue to service our customers in a timely fashion with courtesy and accuracy.
-Emmy
Clever Claws
www.cleverclaws.com